Acquire Asia Pacific Manila Inc - We are looking for asertive and passionate Agents to join our vibrant call centre based in Eastwood and be part of Australian Telco Campaign.Kindly apply now...ASAP.
Office Location Address: 6F 1800 Eastwood Avenue Building, Eastwood City, Bagumbayan, Quezon City
Hotline Telephone Numbers: # 6676801 / 6676800 loc. 5000
Email: Clarissa.Valerio@acquireap.com; Elizabeth.Patio@acquireap.com
Responsibilities:
* Collects late payments from customers
* Negotiates arrangements with customers for delinquent payments
* Documents payments
* Transfers tom proper department and initiates follow up issue
* Educates customers on account reactivation, restriction usages an plan details
* Reports urgent concerns to proper authority but not limited to own department
Requirements:
* Candidate must possess at least a Bachelor's/College Degree, any field.
* Required language(s): English
* At least 6 months to 1 year of working experience in the related field is required for this position.
* Very Good English Communication Skills & Customer Service Orientation
* Has experience in Telco accounts (a plus but not a must)
* Preferably with Billing/Collection background
* Applicants must be willing to work in Eastwood, Quezon City
* Full-Time positions available
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