Advertised on 27-03-12 | Application deadline on 26-05-12
Responsibilities:
Requirements:
- Graduate of Business Administration/Management or other related disciplines preferred OR equivalent in function experience.
- 2 years workforce management expertise inside a BPO or service center environment.
- Should have experience IEX
- Must have expertise in general scheduling practices and workforce management.
- At least 3 years expertise handling forecasting and RTA functions
- Advanced MS Excel Abilities
- Should have have the ability to function with minimal supervision.
- Applicants should be prepared to function in RCBC Plaza,Makati.
- Must be prepared to work night shifts and shifting schedules.
- Full-Time position available.
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